Return Policy

Return Policy

We want you to love your EliteGoats purchase, but we understand that sometimes things don't work out as planned.

Conditions for Returns:

• Items must be returned in their original condition, unworn, and with all tags attached.
• You are responsible for the return shipping costs.
• Please ensure that returned items are securely packaged to prevent damage during transit.

Damaged or Defective Products:

If you receive a damaged or defective product, please let us know immediately. We will gladly arrange for a replacement or refund, and we'll cover the return shipping costs in this case.

How to Initiate a Return:

To initiate a return, please contact our customer service team at 3elitegoats@gmail.com with your order number and reason for return. We'll provide you with further instructions and assistance to ensure a smooth return process.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Questions or Concerns:

If you have any questions or concerns about our return policy, please don't hesitate to reach out to us. We're here to help and want to ensure that you have a positive experience shopping with EliteGoats.